Italiana Macchi practises Total Quality Management to achieve the company’s goals both in terms of business management and production and supply of products and services. Every activity is fully traceable, subject of future analysis and managed under Total Quality rules.

Specifically, we pursue the following values:

• Customer-oriented approach
• Stackholders’ satisfaction (suppliers, customers, social parties, human resources, management and shareholders)
• Motivation and delegation of staff
• Continuous improvement through: training, listening to customers’ needs, control of processes, innovation

Italiana Macchi has received the conformity acknowledgement for its Quality System from the DNV auditing body in compliance with ISO 9001:2008 standards. For any information on the company Quality System, please write to: qualita@italianamacchi.it